Shipping & Returns

Delivery
We use Hermes Standard and Hermes Next day services as UK standard.
All UK Express next day deliveries placed before 12noon will be posted the same day. Orders are processed Monday - Friday, we do not dispatch goods on weekends or bank/UK national holidays.

  • ALL orders - up to 4 working days (on orders placed before 1pm - excludes weekends & Bank Holidays) - £2.99
  • Next Working Day Delivery on all orders (on orders placed before 10am - excludes weekends & Bank Holidays) - £5.99

Returns
If for any reason you wish to return your unworn products, please follow the instructions detailed below. Please note that all items must be returned to Goodfellows Menswear at the below address within 14 days of delivery in the original packaging and unworn.

We'll refund you no later than 14 days of receiving your order back to us.

  • Email goodfellowsmenswear@outlook.com quoting your order number and include whether you need an exchange or refund with details.
  • Returned items must be received back to Goodfellows Menswear within 14 days of receiving delivery of your order.

  • Post back to the following address:

Goodfellows Menswear
23 Warwick Road
Carlisle
Cumbria
CA1 1DH

  • Include a note with your order number and instructions for exchange or refund.
  • Email goodfellowsmenswear@outlook.com to confirm tracking number of returned parcel so we can track your return.
  • Returns costs aren't covered by Goodfellows Menswear.
  • Goodfellows Menswear do pay for postage for outgoing exchanged goods, up to 1 exchange only per order
  • Returns from Internet purchases can also be returned at our store.
  • Once your goods are accepted back into stock you will be issued with an exchange or refund.
  • Refunds are processed up to 14 days once your return is received.